8 Ways to Fix Hp Touchpad Not Working Windows 10

Here are some methods that you need to follow to fix the problem you are getting on your HP Laptop or Computer. Sometimes, user face problem like hp laptop mouse not working, or hp laptop touchpad not working on Windows 10 PC. To fix the problem, Read the methods given below or call hp support number toll-free USA.  

Method 1: Update Touchpad driver

  • Press Windows Key + X then select Device Manager.
  • Expand Mice and other pointing devices.
  • Right-click on your HP Touchpad and select Properties.
  • Switch to Driver tab and click on Update Driver.
  • Now select Browse my computer for driver software.
  • Next, select Let me pick from a list of device drivers on my computer.
  • Select the HID-compliant device from the list and click Next.
  • After the driver is installed restart your PC to save changes.

Method 2: Reinstall Mouse Driver

  • Press Windows Key + R then type control and hit Enter to open Control Panel.
  • In the device manager window, expand Mice and other pointing devices.
  • Right-click on your touchpad device and select Uninstall.
  • If it asks for confirmation then select Yes.
  • Reboot your PC to save changes.
  • Windows will automatically install the default drivers for your Mouse and will Fix HP Touchpad Not Working in Windows 10.

Method 3: Use the Function Keys to Enable Touchpad

Sometimes this problem can arise due to touchpad being disabled and this can happen by mistake, so it’s always a good idea to verify that this is not the case here. Different laptops have different combinations to enable/disable the touchpad for example in my HP laptop the combination is Fn + F3, in Lenovo, it’s Fn + F8, etc.

Method 4: Perform Clean-Boot

Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issues. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step.

Method 5: Enable Touchpad from Settings

  1. Press Windows Key + I then select Devices.
  2. From the left-hand menu select Touchpad.
  3. Then make sure to turn on the toggle under Touchpad.
  4. Reboot your PC to save changes.

Method 6: Enable touchpad from BIOS configuration

The touchpad is not working issue sometimes may occur because the touchpad may be disabled from BIOS. In order to fix this issue, you need to enable touchpad from BIOS. Boot your Windows and as soon as the Boot Screens comes up press F2 key or F8 or DEL.

Method 7: Run HP Diagnostic

If you’re still not able to fix the HP touchpad not working issue then you need to Run HP Diagnostic to troubleshoot the issue using this official guide.

Method 8: Enable the touchpad In Mouse Properties

  • Press Windows Key + I then select Devices.
  • Select Mouse from the left-hand menu & then click on Additional mouse options.
  • Now switch to the last tab in the Mouse Properties window and the name of this tab depends on the manufacturer such as Device Settings, Synaptics, or ELAN, etc.
  • Next, click your device then click “Enable.
  • Reboot your PC to save changes.

If your mouse is not working, follow these instructions:

Reconnect the mouse:

  • If you have a wireless mouse, try to connect the USB receiver to a different port.
  • You have a wired USB mouse, disconnect and reconnect to a different USB port.
  • If you have a wired mouse using a PS/2 connection, proceed to the next step.
  • Try the mouse on another computer or a different mouse on the current computer to see if the issue follows the mouse.
  • If the issue does not occur on another computer with the same mouse, it could be software related.
  • Check the issue persists on another computer with the same mouse, the mouse might be defective.

If another mouse is not available to test with, use the HP PC Hardware Diagnostics to test the attached mouse. For more information about these tests, see HP PCs – Testing for Hardware Failures (Windows 10, 8).

  1. To download the latest version of the Hardware Diagnostics for Windows, go to the HP Hardware Diagnostics website.
  2. In the HP PC Hardware Diagnostics Windows section, click Download Diagnostics Windows.
  3. Follow the on-screen instructions to download and install the software.

In Windows, search for HP PC Hardware Diagnostics Windows, right-click the app in the search results and then select Run as administrator.

  1. Click Component Tests.
  2. On the Component Tests menu window, click Input Devices, and then select Mouse/Touchpad Pointer Test and Mouse/Touchpad Drag and Drop Test.
  3. Click Run once.
  4. Follow the on-screen instructions to test the functioning of the attached mouse.

When you complete the tests, the test results display on the screen.

  • If the mouse passed the tests, click Finish, close the tool, and then restart the computer.
  • If the mouse failed the tests, write down the failure ID (24-digit code) so you have it available when you contact HP Customer Support. The information is also available in Test Logs.